We encourage clients to provide feedback about their experience of our service. Your comments will allow us to identify how we can improve our service to you.
If you:
- Want to tell us what we’re doing well, or
- Want to suggest ways to improve the service, or
- Want to complain about the service you’ve received
You can:
- Complete a feedback or complaints form and place in the feedback box, all located in reception (ask a staff member for help if you need it), and/or
- Talk directly with the Manager.
If you are still not satisfied you can:
Write a letter (marked confidential) to:
The Chairperson,
Blue Mountains Women’s Health and Resource Centre Management Committee
124 Lurline Street, Katoomba 2708
chairperson@bmwhrc.org or to the manager@bmwhrc.org
If you are still not satisfied you have the right to:
Complain to the Health Care Complaints Commission
1800 043 159; TTY (02) 9219 7555
Locked Mail Bag 18, Strawberry Hills NSW 2012
hccc@hccc.nsw.gov.au
See also:
