Other Health and Support Services

This page contains information and links to other services. Some of these are located in the Blue Mountains whilst others maybe Statewide or National services. We aim to provide you with information and options to assist you to get the support services you need.
This page is a work in progress and we hope it will improve over time. We will do our best to keep this information accurate and up to date.  Please let us know if you think the information is out of date or incorrect.
Please let us know if there are services that you think we should list or changes we should make. We are also keen to get feedback from other service providers.

Aboriginal and Torres Strait Islander Community

Aboriginal Culture and Resource Centre (02) 4782 6569 Provides a range of programs to Aboriginal and Torres Strait Islander people in the Blue Mountains.

Link Up 1800 624 332 or (02) 9833 5100  Provides family reunification services, counselling, foster-care and the kinship carers program.

Gundungurra Tribal Council (02) 4782 9354 Provides and promotes heritage and cultural services to Gundungurra people and other organisations. Located in Katoomba.

Aboriginal Women’s Legal Contact Line 02 8745 6977 / 1800 639 784 Provides free confidential legal information, advice and referrals for Aboriginal and Torres Strait Islander women in NSW. Includes domestic violence, sexual assault, parenting issues, family law, discrimination and victim’s compensation. Mondays: 10am–12:30pm Tuesdays: 10am–12:30pm Thursdays: 10am–12:30pm

Ngara Aboriginal Carer’s Support Service (02) 4722 3489 Provides support to Aboriginal carers. Located at 114 – 116 Henry Street, Penrith.

Abortion Services

In NSW abortion services are safe and legal and you don’t need a doctor’s referral to get an abortion. We have included information about a number of Sydney-based abortion clinics. Call Blue Mountains Women’s Health and Resource Centre if you require more information or support. We can also assist with pregnancy counselling, referral and follow-up.

Clinic 66  (02) 9411 3411  Located in Chatswood, Clinic 66 provides a full range of services including termination of pregnancy, IUD and Implanon  insertions, other contraception advice, women’s and men’s sexual health check-ups, STI screening, pap and breast checks. Open Mon, Tues, Thurs and Sat. No referral needed.

Marie Stopes Clinic 1800 003 707 Provides abortions up to 20 weeks. For early abortions they provide surgical and medical methods (RU486 ‘the abortion pill’). They provide telephone counselling on request. Counselling is non-judgmental and aims to assist the woman with decision-making.  Call the free-call number to find out about costs, appointments and options.

They also provide contraception, STI (sexually transmitted infections) screening, vasectomies, follow-up care and pap testing. They have clinics in a number of locations including Kingswood, Westmead and Homebush. Also visit their website for more information.

Preterm Foundation (02) 9217 8700 Perform abortions up to 15 weeks. Located in Surry Hills.

Gynaecare (02) 9413 2538

Performs termination of pregnancy up to 12 weeks. Also provides unplanned pregnancy counselling, contraception, pap and breast checks, vasectomy, other sexual health checks and procedures. Located in Artarmon. Open Saturdays. No referral necessary but you must call for an appointment.

Contraceptive Services (02) 9221 1933 Can do abortions up to 20 weeks. Located in Sydney.

Macquarie Fields Women’s Clinic (02) 9605 2247

Accommodation and Homelessness

Housing NSW (02) 4721 6422 (Penrith Office) Works with community housing to provide affordable housing to low and medium income families and individuals. Call for information about emergency housing, temporary accommodation,  rental bond assistance, priority housing,  and other housing programs.

Youth Accommodation Line 1800 424 830 Provides referrals and info to young people (under 18) about accommodation options.

Link2home 1800 152 152 The service is for people who are homeless or who are worried they will become homeless, as well as for advocates acting on a person’s behalf. It brings together several homelessness telephone services including Homeless Persons Information Centre, Y Connect and the After Hours Temporary Accommodation line and is available 24 hours a day, 7 days a week.

Wentworth Community Housing (02) 4731 5851 Wentworth Community Housing Limited is a not-for-profit housing company that provides housing assistance to eligible people who are on low to medium incomes.  Contact WCH to access temporary accommodation assistance. You must be registered with Housing NSW to apply for community housing.

See also Wimlah Refuge for Women and Children escaping domestic violence (above).

Blue Mountains Youth Accommodation and Support Service (BMYASS) (02) 4751 5370 BMYASS provides assessment and referrals, accommodation and support services to young people in the Blue Mountains. Various programs are provided for young people aged 12 – 25 years.

To access the accommodation service you must be between 15 and 18 years of age. Contact Katoomba Youth Refuge on (02) 4782 3646 or Open House on (02) 4751 4580.

Counselling Services

Community Health Centres 1800 222 608 Counselling can be accessed at Community Health Centres located in Springwood and Katoomba by calling the Central Intake Service on 1800 222 608. You can refer yourself – you do not need a doctor’s referral.

The Gunedoo Child Protection Service (02) 4782 5326 (Katoomba) Provides counselling, group work and education. Services for children, young people and families where there has been a child protection concern. This is not a crisis service. Call or visit website for more information.

See also Family Support Services.

Adolescent and Family Counsellors are located in the Upper and Lower Blue Mountains:

  • Katoomba (Upper Mountains Youth Centre) (02) 4782 4436
  • Winmalee (Winmalee Neighbourhood Centre) (02) 4754 5411

Gay and Lesbian Counselling Line 1800 184 527

Twenty10 Gay and Lesbian Youth and Family Support Service 1800 652 747 Telephone information and support service for young gays and lesbians and their friends and families.

Life Goes on Telephone Counselling Service 1300 364 673 (24-hours/7 days per week) Confidential telephone counselling and support service for people who are seriously ill and their family, friends and carers. Counselling provided by trained volunteers who have experienced serious illness or cared for someone with a serious illness.

Carers NSW 1800 242 636 For carer information, support and counselling contact Carers NSW between 9am to 5pm. Carers NSW also supports young carers. For carers wanting emergency respite call 1800 052 222.

Suicide Call Back Line 1300 659 467 Provides free crisis counselling to people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide, 24 hours per day 7 days a week across Australia. You can access up to 6 sessions over the phone with the same counsellor at a time to suit you. Service works with people over the age of 18 years but parents of young people at risk are encouraged to call.

Victims of Crime Counselling Victims of violent crimes that have occurred in NSW may be eligible for free, face to face counselling. You can apply online to the Approved Counselling Scheme or call 1800 633 063 for more information.

Private Counsellors and Psychologists You can access 6 to 12 sessions with a counsellor or psychologist through a referral from your GP. These sessions are provided at a reduced rate under the Medicare scheme. A GP Referral is essential.

See also Mental Health Services

Crisis Support & Emergency Assistance

Lifeline 131 114 24-hr telephone counselling service.

Kids Helpline 1800 55 1800 24-hr telephone counselling service for children and young people. Children can arrange to have the same counsellor each time they call.

DoCS Helpline 132 111 24-hr telephone service takes reports on families with child protection concerns. Also able to provide referral information.

NSW Domestic Violence Line 1800 737 732 24-hour telephone line. Provides counselling, information about AVOs (domestic violence protection orders) and accommodation for women and children escaping domestic violence.

Family Support Services Upper Mountains – (02) 4782 1555, Gateway (Lower Mountains) – (02) 4739 5963

  • Family support case work, groups, referrals and Early Intervention Family Service.
  • Emergency financial relief, gas and electricity vouchers and some food relief.
  • Call for opening hours, availability of emergency relief and/or vouchers.

See also Mental Health Services

No Interest Loan Scheme (NILS)

No Interest Loan Scheme (NILS) assists residents to purchase white goods and other items. NILS can also be used for medical treatment, glasses, dental, etc. NILS operates from four Mountains neighbourhood centres:

Food Banks and emergency food relief is available from a range of locations across the Blue Mountains. To find out where you can access a food bank or food relief, call Blue Mountains Family Support on (02) 4782 1555 or Lower Mountains Family Support on (02) 4739 5963.

Local charities also have emergency relief funds, food relief, etc. Contact your local branch of St Vincent de Paul, Lifeline, Salvation Army, etc. Check the local phone book for contact details or visit your local charity shop.

Domestic Violence Support Services

For emergency response to domestic violence call 000 for Police, Ambulance Service or Fire Services.

NSW Domestic Violence Line 1800 656 463
24-hour telephone line. Provides counselling, information about AVOs (domestic violence protection orders) and accommodation for women and children escaping domestic violence.

National Sexual Assault and Domestic Violence Line 1800 732 732                                                                                                                                                                                                                                             24 hour telephone counselling service. Support victims and their families. Visit web-site to find out about other services and resources offered.

Women’s Domestic Violence Court Advocacy Service (WDVCAS) 
Support for women seeking an AVO (DV protection order) through Katoomba and Penrith Courts. WDVCAS can also provide information and referrals to other services.

  • If you live between Woodford and Mt Victoria contact Blue Mountains WDVCAS on 0405 901 207 or call Blue Mtns Women’s Health and Resource Centre on (02) 4782 5133.
  • If you live between Lapstone and Linden contact Penrith-Mt Druitt Women’s Domestic Violence Court Advocacy Service on (02) 4731 5098.

Wimlah Refuge for Women and Children (02) 4782 9158

Wimlah is a domestic violence service that welcomes any woman, with or without children, who has been at risk due to domestic violence. Wimlah provides crisis refuge accommodation, advice and outreach, a drop-in space at Springwood and Katoomba, community education, groups for women and a mentoring program for school age children. Telephone 4782 9158 or email wimlah@bigpond.net.au.

DV Support Western Sydney Service 02 4752 2110
Assists women who have experienced domestic violence to find accommodation and access necessary support services for themselves and their children. For more information call or visit the website.

Same Sex Domestic Violence: There are a number of lesbian-friendly and same sex aware  services in the Blue Mountains which have trained staff that can help you:

NSW Government’s Domestic Violence web-site.  Contains useful  links and information about how to get help when leaving domestic violence. http://www.domesticviolence.nsw.gov.au/

See also Accommodation services.

Drug and Alcohol Services

Substance.org (02) 4732 1999  SubstanceOrg operates in Penrith, Blue Mountains and Hawkesbury and providing  education resources, skills development, community development, training and advocacy.

Alcohol and Drug Information Service (ADIS) 1800 422 599 or (02) 9361 8000     For 24-hour information and resources about alcohol and other drugs.

Dianella Cottage  4782 3887 or 0409 754 557 Dianella Cottage provides a group based day program for women over 18 years with problematic drug and alcohol dependence.

Family Drug Support 1300 368 186 Provides a telephone information and support service to families of people struggling with drug or other types of addiction.

Drug and Alcohol Counselling (02) 4734 1333 Operates from Springwood and Katoomba Community Health Centres. All counsellors are trained and experienced. The service is free, non-judgmental and confidential. You can refer yourself – you do not need a doctor’s referral. They also provide counselling and information about quitting smoking and nicotine replacement therapies (e.g. patches, gum, etc). WHO CAN USE THIS SERVICE? Anyone who is over 18 years and living in the Blue Mountains can access this service. Counselling is available to individuals or couples or where a person is affected by their partner, family member or friend’s drug and alcohol use. People under 18 years can be referred to the Youth Drug and Alcohol Service, which also service the Blue Mountains.

Quit Telephone Counselling 13 78 48 Free, confidential telephone counselling to assist people trying to give up smoking cigarettes, and their family and friends.

Needle Syringe Program 1800 354 589 Operates from Katoomba, Springwood and Lawson Community Health Centres. Clients can pick up equipment Monday to Friday 8:30am to 5pm. A vending machine service is also operational at Blue Mountains District Hospital.

Health Services

Blue Mountains Women’s Health and Resource Centre  (02) 4782 5133             Our service provides women’s health clinics run by Doctors and Nurses, counselling, acupuncture, massage, groupwork, referral and information. We also operate the Blue Mtns Women’s Domestic Violence Court Advocacy Service which can be contacted on 0405 901 207. Women can access our library, computer/internet, fax and photocopier.

Blue Mountains Community Health Services 1800 222 608 You must call the Central Intake number for all Community Health services including counselling, physio, speech therapy, nursing, etc.

Blue Mountains Cancer Help (02) 4782 4866 Provides support, access to complementary therapies, education and information. Promotes wellness whilst living with cancer. Sales from their Op Shop and donations support the running of this service.

Penrith Women’s Health Centre (02) 4721 8749 Provides women’s health clinics, counselling, naturopathy, domestic violence support services and group programs. Services are low-cost or free. Free child-minding available. Call for an appointment. No referral required.

Quit Telephone Counselling 13 78 48 Free, confidential telephone counselling to assist people trying to give up smoking cigarettes, and their family and friends.

Cancer Council Helpline 13 11 20 Free and confidential telephone information and support service for people affected by cancer or who require information (local call cost applies). The Helpline is staffed Monday to Friday, from 9am – 5pm. After these hours you can leave a telephone message and they will return your call.

Continence Foundation 1800 33 00 66 The Continence Foundation is a free telephone advisory service which also provides education, resources, factsheets and activities to raise community awareness about continence and to improve understanding of how to manage continence problems.

Health Direct Australia 1800 022 222 -hour telephone help line staffed by nurses. Fast and simple expert advice on any health issue. Can provide general health information and referrals to health services.

Legal Info and Advice

Elizabeth Evatt Community Legal Centre (02) 4782 4155 or 1300 363 967 Provides the following free services:

  • General legal assistance in most areas of law;
  • Blue Mountains Tenants Advice and Advocacy Service.

Women’s Legal Advice    02 8745 6988 / 1800 801 501 Provides free confidential legal information and referrals for women in NSW.

Women’s Legal Service NSW has launched a new evening telephone advice service, which is an additional way that clients can get free and confidential legal advice on issues such as separation, divorce, children, property and discrimination at work. Women’s Legal Service NSW offers telephone appointments on Tuesday evenings, 6.00pm-8.00pm

Domestic Violence Legal Advice Line 02 8745 6999 / 1800 810 784 Provides free confidential legal information, advice and referrals for women in NSW. Mondays: 1:30pm–4:30pm Tuesdays: 9:30am–12:30pm Thursdays: 1:30pm–4:30pm Fridays: 9:30am–12:30pm.

Indigenous Women’s Legal Contact Line 02 8745 6977 / 1800 639 784 Provides free confidential legal information, advice and referrals for Aboriginal and Torres Strait Islander women in NSW. Includes domestic violence, sexual assault, parenting issues, family law, discrimination and victim’s compensation. Mondays: 10am–12:30pm Tuesdays: 10am–12:30pm Thursdays: 10am–12:30pm.

National Children and Young People’s Legal Centre (NCYPLC)                         Young people and their advocates can get information, referral and advice by using the Law Mail on-line legal advice service. Other legal resources and materials can be accessed on the Law Stuff web-site.

Legal Aid NSW – Katoomba Outreach Program (02) 4732 3077  Free legal advice at Katoomba Local Court. 1st Wednesday of the month. Deals with general advice and family law matters. For people living in Katoomba and surrounding areas. You must call for an appointment.

Law Access 1300 888 529  State Government telephone line and web-site. Provides free telephone legal information, referral and advice.

Lesbian and Same Sex Attracted Women

Same Sex Domestic Violence There are a number of lesbian-friendly and aware services in the Blue Mountains which have trained staff that can help you:

  • Elizabeth Evatt Community Legal Centre (02) 4782 4155
  • Blue Mountains Women’s Health and Resource Centre (02) 4782 5133
  • Wimlah Refuge for Women and Children operates the SOAAR program (02) 4782 9158. Wimlah provides outreach support through Wimlah’s drop-in Cottage at 5 Freelander Avenue, Katoomba every Tuesday and Wednesday from 1pm-4pm.

Blue Mountains Rainbow Parents: A social group for gay and lesbian parents and their children who live in the Mountains. Monthly weekend gatherings, information and support. Prospective parents welcome. For more information join us on Facebook “Blue Mountains Rainbow Parents”, or email bmrainbowparents@gmail.com or call Vanessa on 0413309136

Gay and Lesbian Legal Rights Service (02) 9332 1966 A project of the Inner City Legal Centre. Free legal advice to gay men and lesbians. Operates the “Safe Relationships Project” which deals with same sex and transgendered domestic violence

Lemon Zest 0414 572 991 Lesbian Social Group based in the Blue Mountains. Regular outings, picnics, activities, dinners, discussions, barbecues, sports. Join our email list and be kept informed of upcoming events and regular meetings. Email: bushscout@bigpond.com.

Pink Mountains Community website for Gay, Lesbian, Bisexual, Transgender, Intersex and Queer GLBTIQ people living in and visiting the Blue Mountains.

Gay and Lesbian Counselling Line 1800 184 527

Twenty10 Gay and Lesbian Youth and Family Support Service 1800 652 747 Telephone information and support service for young gays and lesbians and their friends and families.

ACON NSW (02) 9206 2000 / 1800 063 060 (Hearing Impaired: (02) 9283 2088) Runs a number of women’s health programs for same sex attracted women including sexual health and well-being, cancer, fertility, pregnancy, parenting, relationships, ageing, etc. Email: women@acon.org.au.

Not So Straight Lesbian/bisexual/transgender information and referral website for young people.

The Gender Centre (02) 9569 2366 / 1800 069 115 Provides counselling, case management, residential program, advocacy and outreach for people with gender issues.

BMWHRC also has LOTL (Lesbians On The Loose) magazine available free of charge.

Living with a Disability

People With Disability Australia 1800 422 015 or TTY 1800 422 016 Provides free information and advocacy for people living with disabilities.

IDEAS (Information on Disability & Education Awareness Services) 1800 029 904 IDEAS (information on Disability & Education Awareness Services) operates a telephone support and information line that provides people living with disability with easy access to disability and age related services, information and resources. They can assist individuals, organisations and professionals in locating hard-find-information.

Commonwealth Carelink 1800 052 222 Assists people who are frail aged or living with a disability to live independently in the community by putting them in touch with available services. They can also assist with information about cost of services, assessment processes and eligibility criteria.

The Aged Care Rights Service (TARS) 1800 424 079 Provides free telephone legal information to older people and older people living in hostels, retirement villages and nursing homes. Blue Mountains City Council’s Aged and Disability Officer ((02) 4780 5546) can provide information about local disability and aged services.

Mental Health

Emergency Mental Health Care Call 000 for ambulance or police assistance or go to the Emergency Departments at Blue Mountains or Nepean Hospitals.

SWAHS Mental Health Access Team 1800 650 749 Central Intake Across the Blue Mountains Provides a 24-hour / 7 days a week assessment and referral service. Case management provided through local Mental Health Teams but initial contact is made via Mental Health Access number.

SWAHS Child & Adolescent Mental Health 1800 650 749 Across the Blue Mountains. All new referrals go through Mental Health Access team.

Vale Street Centre (02) 4782 1286 Provides a program of activities, social support and drop-in for people living with mental illness. An activity of Katoomba Neighbourhood Centre.

Aftercare    Aftercare operates arange of programs for people affected by mental health issues including PHaMS (Personal Healers and Mentors). Call PHaMS

  • Lithgow / Upper Blue Mountains.  Phone: (02) 6350 0100.
  • Springwood/Lower Blue Mountains. Phone: (02) 4720 9780.

Postnatal Depression – “It’s OK to Just Speak Up” Around one in seven Australian mothers experiences postnatal depression (PND). Anxiety is even more common and both anxiety and depression can occur during pregnancy.  This site provides information about PND and also women’s stories.  For general information on a range of mental health issues including Postnatal Depression and Anxiety call beyondblue on 1300 22 4636.

 

A local support group has been started by a local mum and the idea is for mums to connect with each other (usually via social media) and get support through online conversations or at their monthly support group meetings. The support group is a great addition to the help you are receiving from health care professionals and just to clarify, and using their words, “they are not health care professionals, they are just mums trying to help other mums”.

They have their own facebook page, Furaha Manas and website https://www.furahamamas.org.au/ and they meet monthly in Springwood.

 

beyondblue 1300 22 4636 TTY: Ph 133 677 and ask for 1300 22 4636 Speak and Listen (SSR): Ph 1300 555 727 and ask for 1300 22 4636 Internet Relay: connect to www.relayservice.com.au and ask for 1300 22 4636 The beyondblue info line provides access to information and referrals to relevant services for post-natal depression, depression and anxiety. You can call the info line for the cost of a local call or send an email to: infoline@beyondblue.org.au.

Suicide Call Back Service  1300 659 467 Provides free crisis counselling to people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide, 24 hours per day 7 days a week across Australia. You can access up to 6 sessions over the phone with the same counsellor at a time to suit you. Service works with people over the age of 18 years but parents of young people at risk are encouraged to call.

ARAFMI 1800 655 198 Provides information and support for families and carers of people living with mental illness.

Mental Health Information Service 1300 794 991 Provides free and confidential information, telephone support and referral on issues relating to mental health. You can be anonymous, no personal details are retained.

Anxiety Disorders Information Line 1300 794 992 Provides free and confidential information, telephone support and referral on anxiety disorders. You can be anonymous, no personal details are retained.

Private Counsellors and Psychologists You can access 6 to 12 sessions with a counsellor or psychologist through a referral from your GP. These sessions are provided at a reduced rate under the Medicare scheme. A GP Mental Health Care Plan is essential.

Multicultural services

Multicultural Playgroup (02) 4782 1555 (Blue Mountains Family Support Service) For parents and children. Meets fortnightly, every second Friday in Katoomba.

Translations and Interpreter Service (TIS) 131 450 24-hour telephone interpreter. Free service.

Nepean Migrant Access (02) 9833 2416 NMA provides an outreach service to the Blue Mountains. Call for an appointment.

Centrelink 13 12 02 For information about payments and Centrelink services in other languages.

Refugee Advocacy and Casework Service (RACS) (02) 9114-1600 Operates a full-time casework service Monday to Friday, 9.00am to 5.00pm.  RACS also provides a telephone advice service Tuesdays and Thursdays, 10.00am to 12.00pm.

Neighbourhood Centres

Neighbourhood Centres provide information, referrals, advocacy and a place to meet people. They have community rooms for hire. They also operate Out of School Hours Care, volunteer home visitor programs, group programs, youth and seniors activities. Some also provide the No Interest Loans Scheme. Call your local Neighbourhood Centre for information about what services they offer:

Pregnancy, Parenting and Family Services

Family Support Services provide:

  • Family support case work, groups, referrals and Early Intervention Family Service.
  • Emergency financial relief, gas and electricity vouchers and some food relief.
  • Call for opening hours, availability of emergency relief and/or vouchers.

For services in the Upper Blue Mountains call Blue Mountains Family Support Service on (02) 4782 1555.

For services in the Lower Blue Mountains call Gateway Family Services on (02) 4739 5963.

Connect Child and Family Services (02) 4758 9966
Provides a range of early childhood intervention programs for children with disabilities and their families.

Kinship Carers, Springwood (02) 4751 3033  This service provides kinship carers with support, resources, information, advocacy and referral to assist them to best support the children in their care and to care for themselves. A project of Springwood Neighbourhood Centre, this service runs support groups in Sprignwood and the wider Nepean region.

Tresillian Family Care Centre ( 02) 4734 2124 This service located in Kingswood provides day stay and residential programs for parents of babies aged up to 36 months. You need a referral from either your local Doctor or your child and family health nurse.   Parents pay a small fee to cover cost of accommodation and meals.

24 Hour Parents Help Line  Free call 1800 637 357 or if in Sydney (02) 9787 9787 Speak to a child and family-trained nurse about any aspect of parenting. This service is part of the Tresillian Family Care program.

Pregnancy, Birth and Baby Information Line 1800 992 436 This service provides general information for new parents,  pregnancy, childbirth and bay care and development. There is an accompanying web-site which has useful resources such as fact sheets.

Postnatal Depression – “It’s OK to Just Speak Up”
Around one in seven Australian mothers experiences postnatal depression (PND). Anxiety is even more common and both anxiety and depression can occur during pregnancy.  This site provides information about PND and also women’s stories.  For general information on a range of mental health issues including Postnatal Depression and Anxiety call beyondblue on 1300 22 4636.

 

A local support group has been started by a local mum and the idea is for mums to connect with each other (usually via social media) and get support through online conversations or at their monthly support group meetings. The support group is a great addition to the help you are receiving from health care professionals and just to clarify, and using their words, “they are not health care professionals, they are just mums trying to help other mums”.

They have their own facebook page, Furaha Manas and website https://www.furahamamas.org.au/ and they meet monthly in Springwood.

 

PILARI (Pregnancy and Infant Loss, Awareness and Research Institute). This website aims to:

  • Support people who have been affected by pregnancy and infant loss (personally or professionally);
  • Raise more awareness of its prevalence; and
  • Attract more medical research into this area.

It also has tips on how to help, useful information and resources.

SANDS Australia

13 000 72637 (national number)

Provides support for parents and families that have experienced miscarriage, stillbirth & neonatal death.

Child & Adolescent Development Unit (02) 4784 6671

Located at Katoomba Hospital. Provides assessments, paediatric assessments, speech and occupational therapy, psychologist and counselling available. For families with a child with a developmental or other disability.

Parenting Young Program (02) 4758 6811
Provides playgroup and social networking for young parents and their children up to age 25 years.

Blue Mountains Rainbow Parents: A social group for gay and lesbian parents and their children who live in the Mountains. Monthly weekend gatherings, information and support. Prospective parents welcome. For more information join us on Facebook “Blue Mountains Rainbow Parents”, or email bmrainbowparents@gmail.com or call Vanessa on 0413309136

Childcare Centres and Preschools in the Blue Mountains
There are childcare centres and preschools throughout the Blue Mountains. For information about centres check out the local telephone directory, go to www.mychild.gov.au for childcare, www.preschoolsnsw.org.au for preschools or call the Child and Families Development Officer at Blue Mountains City Council on (02) 4780 5542.

Sexual Assault Services

NSW Rape Crisis Centre 1800 424 017 Provides a state-wide 24/7 telephone and online crisis counselling service to anyone who has been sexually assaulted as an adult or when they were children. For on-line counselling go to the website.

‘Springfield Cottage’ Sexual Assault Service (02) 4734 2512 Provides counselling and medical services to women who have been sexually assaulted and live in the Blue Mountains, Penrith and Western Sydney.

Other Sexual Assault Services in NSW   Sexual assault is a crime. Its impact can be devastating. However, recovery is possible and there is help available to assist you. If you are a victim of sexual assault there are many services you can contact, depending on your needs, to report the crime or to seek counselling and support. This includes the Victims Access Line (1800 633 063) which provides information, referral and support to victims of crime.

In an emergency phone 000 or your local police station. These services are free and confidential to any male or female victim of sexual assault, their friends and family.

Sexual Health

Sexual Health Clinics provide free and confidential testing, treatment and management of  STIs (sexually transmitted infections), HIV and hepatitis C, vaccinations, contraception and emergency contraception. They also provide pre and post test counselling. You do not need a Medicare card to access these services. Phone for an appointment.

There are two clinics in this area:

Blue Mountains Sexual Health Clinic (02) 4784 6560 Operates 9am – 4pm Mondays and Wednesdays. Operates from Blue Mountains Hospital in Katoomba.

Nepean Sexual Health Clinic (02) 4734 2507 Monday 12pm – 7pm; Tuesday 9am – 4.30 pm and Thursday 9am – 4.30pm. Operates from Nepean Hospital in Kingswood.

Blue Mountains Women’s Health and Resource Centre    (02)   4782 5133  BMWHRC has highly skilled and experienced doctors and nurses who can provide free and confidential sexual health checks and screening through women’s health clinics. Bookings are required.

Youth Services

Mountains Youth Services Team (02) 4751 9129
Provides a range of youth services and youth centres across the Blue Mountains. Locations include Katoomba and Springwood.

Mid Mountains Youth Centre (02) 4759 1012
Provides drop-in youth centre in Lawson. Also acts as a Mountains-based campus of Blacktown Youth College for young people wishing to complete their Year 10 School Certificate.

Adolescent and Family Counsellors
Located in the Upper and Lower Blue Mountains:

  • Katoomba (Upper Mountains Youth Centre) – (02) 4782 4436
  • Winmalee (Winmalee Neighbourhood Centre) – (02) 4754 5411

The Warehouse Youth Health Service (02) 4749 0500
Provides sexual health services, information and referral for young people 25 years and under. Located in Penrith.

Twenty10 Gay and Lesbian Youth and Family Support Service 1800 652 747
Telephone information and support service for young gays and lesbians and their friends and families.