Rights & Responsibilities

We will:

  • Give you information you can understand
  • Talk with you about your treatment
  • Treat you with dignity, respect, fairness and without discrimination
  • Offer help from qualified, professional staff
  • Not give out your information without asking you
  • Respect your privacy
  • Let you see information kept about you
  • Help you to complain about the service if you are not satisfied
  • Help you to seek a second opinion

We ask you to:

  • Give honest information about yourself
  • Keep your appointments or let us know if you’re not coming
  • Not use illegal drugs or alcohol in the Centre, or before you come to the Centre
  • Treat workers and other clients with respect
  • Tell the practitioner if you are unhappy with your treatment or if you are receiving treatment for the same issue elsewhere

See also: