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QUALITY IMPROVEMENT AND ACCREDITATION

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BMWHRC receives government funding to provide free and low-cost services  to our priority populations, recognising that certain groups need targeted and tailored services to be able to access health services equitably. To ensure that our centre maintains best practice in governance, management and service delivery we participate in accreditation reviews where we are assessed against national standards. 

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Our centre is currently accredited through AGPAL and has been assessed according to the RACGP 5th Edition Standards. To find out more about what this type of accreditation means for our clients please see this short video from AGPAL (above).

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So we can deliver the best service for our clients we are always looking for ways we can improve. If you would like to give feedback or suggestions about our service at any time please use the online form or the feedback box in the centre. Other ways clients and community members can have input into improving our service is through our Advisory Groups, community consultations, and surveys. For more information on these please contact us.